project manager

inDrive is a global technology company that operates a ride-hailing application and provides services including freight, delivery, intercity travel, and financial solutions. The organization focuses on challenging social injustice by creating fair pricing models and supporting education, entrepreneurship, and equality through its non-profit arm, inVision.

• Own courier retention and engagement initiatives from opportunity identification to implementation and impact measurement;
• Define hypotheses, run experiments, and scale initiatives in partnership with Product, CRM, Marketing, and Business Development teams;
• Lead cross-functional projects aimed at improving courier experience, retention, and long-term engagement;
• Own and continuously develop key retention mechanisms, including the Courier Loyalty Program and the courier feedback & CSAT ecosystem;
• Translate business objectives into clear requirements, coordinate execution across stakeholders, and communicate outcomes and recommendations to leadership;
• Analyze courier behavior, retention trends, and marketplace dynamics to identify growth opportunities, churn drivers, and actionable insights;
• Build analytical frameworks and reporting that support data-driven decision-making and prioritization.

• 3+ Years of experience in project management, product management, business analytics, strategy, consulting, or related fields;
• Strong analytical mindset with the ability to translate data into actionable insights and business decisions;
• Advanced Excel skills;
• Strong business acumen with a solid understanding of product and business metrics, unit economics, and business performance drivers;
• Ability to structure ambiguous business problems, identify root causes, and develop practical solutions;
• Experience leading cross-functional initiatives involving multiple stakeholders;
• Upper-intermediate English or higher;
• Highly autonomous and proactive, comfortable operating in fast-changing environments with evolving priorities;
• Nice to have: SQL skills, experience in marketplace, mobility, delivery, or other two-sided platform businesses, experience working on retention, engagement, loyalty, CRM, or lifecycle management initiatives.

• Access to mentoring, career consulting, and learning programs;
• Participation in the Global Talent Exchange Program;
• Company-wide challenges, awards, sports activities, and volunteering projects;
• Co-financed language courses and internal speaking clubs;
• Final benefits may vary depending on the location.