support engineer

TradingView is the world’s largest financial analysis platform with over 100 million users across 180+ countries. The company builds tools for traders and investors, including advanced charting, market data, and collaboration features, serving both individual users and major financial institutions.

• Provide friendly and effective IT support to the local team in-person and remotely;
• Set up, maintain, and secure laptops, desktops, and other user devices;
• Support local office infrastructure and ensure systems run smoothly;
• Manage user accounts, access, and basic security settings;
• Set up and support AV equipment for internal meetings, all-hands, and external events;
• Document solutions to common issues and contribute to the knowledge base;
• Collaborate with global IT teammates and local Operations/HR on tech-related needs.

• 1–2 Years of hands-on IT Support experience;
• Basic knowledge of networks, operating systems (Windows, macOS), and troubleshooting;
• Interest in learning about security best practices and device management;
• Strong communication skills to explain tech issues to technical and non-technical colleagues;
• Ability to set up and troubleshoot AV/conferencing equipment;
• Advanced English (written and spoken);
• Proactive approach, logical problem-solving skills, and willingness to document work;
• Nice to have: Experience in finance or trading domain, familiarity with TradingView as a product, experience with MDM tools (e.g. Jamf, Kandji, Intune) or endpoint management, familiarity with ticketing systems (e.g. Jira Service Management, Zendesk).

• Flexible working hours;
• Well-equipped offices;
• Learning, mentorship, and long-term career growth;
• Private health insurance;
• Performance-based bonuses;
• TradingView Premium access;
• Regular team events and company-wide meetups.